What is the status of my journal?
What does “status” mean?
It’s the current progress of your journal. It tells you exactly where your journal is in the process.
To check it, click on “Journals” and see what is shown for each month.
The different statuses of my journal:
- "In progress": This means you are still editing your journal to make it AMAZING. It has not yet been generated, sent, or delivered.
- "Generating": This means your journal is being generated into a PDF (and sent to the printer, for a family journal). Since thousands of journals are generated at the end of each month, you will receive your PDF on the 1st or 2nd of the following month.
- "Delivering": Your journal has been printed and is on its way to its recipient. It usually arrives between the 9th and the 15th of the month, depending on the delivery country and the format (see delivery times by country). So before the 15th, it’s normal that you haven’t received it yet.
- "Estimated delivery date on": This is the date your journal should be delivered. If it’s the 15th and it still hasn’t arrived, check I didn't receive my journal or contact us.
Updated on: 20/10/2026
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