Recipients and addresses

• Can the journal be delivered to several addresses / recipients?

  How to offer an original gift to more than 1 of your beloved ones :-)Popular

• How can I change / modify the shipping address?

  Change the address of who receives your Tribu photo album. You could also change every month who receives your albums and make a super original gift to more thant one person.Popular

• How to add an extra recipient

  Add a reader and double the pleasure. A reader is someone that physically receives a printed photo album avery month.Popular

• How can I reprint a journal?

  Reprint a photo album to get your memories. or offer it as an original gift to someone that doesn't have it already.Some readers

• Who receives my journal ?

  The journal is sent to the addresses in "Members and recipients" with the "subscribed" status: member vs recipient, and how to edit.Few readers

Delivery and receipt

• I didn't receive my journal

  You didn't receive your Tribu photo album. Don't leave this original gift as is. Ask us, we'll find a solution !Popular

• What is the status of my journal?

  Check the statuses of your Tribu photo album.Popular

• How can I view my old / previous journals?

  Find your past journals in the "Journals" tab of the menu, where they are archived; what to do if they don't appear in the archives.Popular

• When is the journal delivered?

  When will your monthly photo album be delivered at home ?Some readers

• Do you deliver anywhere in the world?

  Our photo albums can be delivered everywhere around the worldSome readers

• My journal is bent, what can I do ?

  Journal folded by the post? Why it happens, what we do and what to do: talk to the mail carrier, file a complaint and contact us for a reprint.Few readers

• How to order a new journal / (re)print

  Order a reprint or an extra print of a past or current journal, for one or more recipients, from the Journals menu.Few readers